Job Description

Job Overview

Responsibilities

Analysis of receivable accounts, investigation of entries, and pulling audit prep work.

Involve in netting instructions, direct Debit run, rejection of Direct Debit and Oracle updating.

Investigate unapplied payments, rectify and ensure proper allocation.

Provide information relating to customer payments, refunds and other miscellaneous accounts receivables questions

Ensure that client Service Level Agreements (SLA) and timelines are met

Roles & Responsibilities

Required Technical and Professional Expertise

Minimum of 4-6 years of Experience in Order to Cash (O2C) basic accounting knowledge and understanding of various accounting principles.

Experience in participating and collaborating in team meetings to gather/share information

Ability to achieve individual and Business metrics

Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.

Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned.

Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives.

Proven experience to build and utilize reports to analyze pertinent account information.

Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.

Working knowledge to identify and implement action plans and process improvements with mentorship.

Preferred Technical and Professional Expertise

Proficient in MS office applications and any ERP software as end user

Ambitious individual who can work under their own direction towards agreed targets/goals.

Proven change management and be open to it good time management and work under tight deadlines

Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

Maintain technical knowledge by attending educational workshops, reviewing publications